FAQ — Airedventures

Question 1

What should I bring on a camping or glamping trip?

Accepted Answer

For camping trips, bring warm layers (Western Cape nights can be cold even in summer), a sleeping bag rated to at least 5°C, sturdy hiking shoes, sunscreen, insect repellent, a headlamp, and a reusable water bottle. For glamping, bedding and towels are provided — just bring your personal items, comfortable clothes, and a sense of adventure. A full packing list is sent to all confirmed bookings.

Question 2

Do I need any prior outdoor experience?

Accepted Answer

Not at all. Most of our adventures are designed for beginners and first-timers. Our guides will walk you through everything you need to know before you set off. For more challenging hikes, we indicate the difficulty level clearly on each adventure listing so you can choose what suits your fitness level.

Question 3

What fitness level do I need?

Accepted Answer

It depends on the adventure. Our glamping, camping weekends, family outings, and stargazing nights require minimal fitness — if you can walk comfortably for an hour, you're good. Hiking trails range from easy strolls to full-day mountain routes. Each adventure listing shows the difficulty level, and we're happy to advise which is right for you.

Question 4

What should I wear?

Accepted Answer

Comfortable, layered clothing is best. Mornings and evenings in the mountains can be surprisingly cold, so bring a warm fleece or jacket even in summer. Sturdy closed-toe shoes or hiking boots are recommended for any trail activity. Avoid cotton next to skin on hikes — it stays wet and can cause chafing. We'll send specific clothing guidance with your booking confirmation.

Question 5

Do you provide transport to the adventure sites?

Accepted Answer

Transport is not included by default, but we can arrange group transport from Cape Town for an additional fee. Most of our sites are 1-3 from different main centres and are accessible by standard vehicle. Detailed directions and meeting point information are provided with every booking confirmation.

Question 6

Is food included?

Accepted Answer

It depends on the package. Glamping packages include catered meals. Camping weekends typically include one communal braai (barbecue) evening. Day hikes include a packed trail lunch. Family outings and team building packages can be catered on request. All dietary requirements can be accommodated — just let us know when you book.

Question 7

What happens if the weather is bad?

Accepted Answer

The Western Cape weather can be unpredictable, but we rarely cancel. Light rain is part of the adventure! In the event of severe weather — storms, high winds, or dangerous conditions — we will contact you at least 48 hours in advance to reschedule at no extra cost. Safety is always our first priority.

Question 8

Are your sites accessible by people with mobility limitations?

Accepted Answer

Some of our glamping and camping sites are accessible to guests with limited mobility. Please contact us before booking and we will do our best to find a suitable option and make any necessary arrangements. We believe adventure is for everyone.

Question 9

Are children welcome on your adventures?

Accepted Answer

Absolutely — children are the heart of many of our trips! Our family outings and camping weekends are specifically designed for kids of all ages. Children under 5 are free, and we offer discounted rates for children aged 6–12. All activities involving children are supervised by our certified guides.

Question 10

Can you accommodate large groups or corporate teams?

Accepted Answer

Yes! We specialise in group adventures and corporate team building. We can accommodate groups of up to 50 people and will tailor the experience to your team's goals, fitness levels, and schedule. Contact us for a custom quote and we'll design something memorable.

Question 11

Can I book a private adventure for just my group?

Accepted Answer

Yes, all our adventures can be booked as private group experiences. This is popular for birthday celebrations, anniversary trips, family reunions, and corporate retreats. Private bookings give you full flexibility over dates, itinerary, and catering. Get in touch to discuss your requirements.

Question 12

How do I book an adventure?

Accepted Answer

Simply send us an enquiry via our Contact page or click the Enquire button on any adventure listing. We'll get back to you within 24 hours to confirm availability, discuss your requirements, and send you a booking form. A deposit secures your spot, with the balance due 7 days before your adventure.

Question 13

What payment methods do you accept?

Accepted Answer

We accept EFT (bank transfer) and major credit/debit cards. Payment details are provided on your invoice. We do not accept cash on the day. All prices are quoted in South African Rand (ZAR) and include VAT.

Question 14

What is your cancellation policy?

Accepted Answer

Cancellation policies vary depending on the event and will be clearly communicated in the specific event offer. Participants are encouraged to review the applicable cancellation terms and conditions carefully before making any payment or confirming their booking.

Question 15

Is there a minimum group size?

Accepted Answer

Most adventures have a minimum of 2 people. Some experiences - particularly team building and corporate packages - have a minimum of 10 participants. If you're a solo traveller, contact us and we'll try to match you with an upcoming group departure.

Frequently Asked Questions

Still Have Questions?