Terms & Conditions
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Please read these Terms and Conditions carefully before booking or participating in any adventure with Airedventures. By making a booking or using our services you agree to be bound by these terms.
1. Bookings & Deposits
All bookings are subject to availability and are confirmed only upon receipt of a deposit (amount specified at time of booking). The deposit is non-refundable unless Airedventures cancels the booking. Full payment is due no later than 14 days before the adventure date unless otherwise agreed in writing.
2. Cancellations & Refunds
Cancellations made more than 14 days before the adventure date will receive a refund of amounts paid less the deposit. Cancellations within 14 days of the adventure date are non-refundable. Airedventures reserves the right to cancel or reschedule any adventure due to unsafe weather conditions, insufficient bookings, or circumstances beyond our control. In such cases a full refund or alternative date will be offered.
3. Health, Fitness & Medical Conditions
Participants must be in suitable physical health to take part in the chosen adventure. It is your responsibility to disclose any medical conditions, allergies, or physical limitations at the time of booking. Airedventures reserves the right to refuse participation if we reasonably believe a participant's health or fitness poses a risk to themselves or others.
4. Safety & Conduct
All participants must follow the instructions of Airedventures guides at all times. Behaviour that endangers the safety of others, damages the natural environment, or disrupts the experience for fellow participants may result in removal from the activity without refund. Alcohol consumption during activities is prohibited unless expressly permitted by your guide.
5. Liability & Indemnity
Outdoor adventure activities carry inherent risks. Airedventures takes all reasonable precautions to ensure participant safety; however, we cannot eliminate all risk. By booking, participants acknowledge these risks and agree that Airedventures, its employees, and guides shall not be liable for any injury, loss, or damage arising from participation, except where caused by our gross negligence or wilful misconduct. Nothing in these terms limits liability in a manner prohibited by South African law.
6. Equipment & Property
Any equipment provided by Airedventures must be used responsibly and returned in the condition it was received. Participants are liable for the cost of repair or replacement of equipment damaged through misuse or negligence.
7. Photography & Media
Airedventures may photograph or film activities for marketing and social media purposes. By participating you grant us permission to use such images or footage. If you do not wish to be photographed, please inform your guide before the activity begins.
8. Leave No Trace
All participants are expected to respect the natural environment. Littering, damage to flora or fauna, and any behaviour contrary to Leave No Trace principles are strictly prohibited. Participants who breach this obligation may be held liable for any resulting costs or penalties.
9. Governing Law
These terms are governed by the laws of the Republic of South Africa. Any disputes arising from these terms or your use of our services shall be subject to the jurisdiction of the South African courts.
10. Changes to These Terms
Airedventures reserves the right to update these Terms and Conditions at any time. The current version will always be available on our website. Continued use of our services after changes are posted constitutes acceptance of the revised terms.
11. Contact
For any questions regarding these terms, please contact us at info@airedventures.co.za or through the contact form on our website.
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